PATIENT SYMPTOM MONITORING

We are prepared to quickly identify and separate patients and families with symptoms of COVID-19. All patients and visitors will be screened upon entry to the facility and instructed to continue wearing a mask.

We are restricting visitor access to only those who are essential for the patient's care. Visitors will be screened for fever and symptoms of COVID-19 prior to entry. Visitors will be asked to wear their cloth face covering and limit their movement in the facility.

STAFF SYMPTOM MONITORING

We are monitoring all staff for symptoms of COVID-19. We are instructing staff who have symptoms of COVID-19 (e.g., fever, cough. shortness of breath) to stay home and not come to work.

We are continuing our routine cleaning and disinfection procedures as these procedures are recommended for protecting patients from COVID-19 in health centers. Any surface, supplies, or equipment located within the patient area will continue to be disinfected or discarded between patients.

We are providing extra training for staff about the importance of hand hygiene, face masks, respiratory hygiene, proper use of PPE, cough etiquette and cleaning protocols.

ENCOURAGING QUESTIONS

We are encouraging patients and staff to share all questions and concerns related to COVID-19. Don't be afraid to use your voice. It is okay to ask staff questions about treatment changes and ways to protect yourself and your family.

North Pointe Clinic

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and deemed a Public Health Service employee under 42 U.S.C. 233(g)-(n). Hamilton Community Health Network will not discriminate against patients based on race, age, national origin, sex, (including gender identity, sexual orientation, and pregnancy), religion, disability, or genetic information. Hamilton Community Health Network will provide access to care regardless of ability to pay. Hamilton Community Health Network is an equal opportunity employer and provider.

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